Delivery Information
We deliver to all areas across the United Arab Emirates. The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
Delivery Options:
Home Delivery:
Delivery charge is AED 100, or free delivery on orders above AED 999. Your order will be delivered within 2-4 days.
We deliver to:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Fujairah
- Ras Al Khaimah
- Umm Al Quwain
- Al Ain
Click & Collect
- You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email from us informing you when it’s ready to collect. If you’re unable to collect your order for any reason, please contact us on 04-5208888/email at info@alexdubonair.com
- Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases, please place two separate orders i.e. one for collection and one for home delivery.
- We keep your order in store for seven (7) business days. After which, all uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.
Safety Measures
- In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first.
- We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.